

Customer’s Shopping Experience

Beauty Experts - No Bots


Beauty Brands Trust Magnet








We've Got You Covered
Licensed estheticians, cosmetologists, and professional makeup artists with 5-10 years of experience in the beauty industry ready to assist your online customers.
Makeup
Skincare
Haircare

Revenue Impact
From 3X to
Up to
Results may vary
Digital Sales Engagement
for Your Brand
Magnet Beauty empowers your brand to:

Generate deeper insights about consumer needs

Maintain control over your brand experience

Create authentic, personalized experiences

Differentiate your brand to consumers

Drive customer satisfaction, brand loyalty and online sales


Live Personalized Shopping Experience
for Your Customers
Magnet Beauty enables visitors to:

Connect with a beauty expert instantly

Authentic, personalized shopping experience

Get instant answers to all their questions

Welcoming and private environment
Top Features

Live Expert Selection
Live experts to engage your customers and promote brand loyalty.

Live 1:1 Video Chat
Live video consultation with a beauty professional from your brand website.

Product Recommendation
View recommendations directly in chat application and instantly add to cart.
Discover all features of Magnet

Testimonials



"Compared to the chat provider we were using, Magnet Beauty offered an innovative and highly personalized consumer experience. They were able to service our live chat with qualified beauty professionals at a much lower cost than in-house staffing. Not only did we immediately see ROI on this investment, we also saw a significant increase in our revenue conversions. We were so satisfied with the quality of their Beautypros, we trusted Magnet to take over all of the operations for our entire portfolio of brands."
Jeff Petrosillo
Chief Digital Officer, Pierre Fabre Group
"The Magnet team has been an amazing partner! What really set them apart is their ability to create a completely customized program to meet our scale and specific objectives as well as their agility to implement adjustments, driven by our learnings, in real time. The Training program and Magnet Beauty Pro's have exceeded our expectations. Working together with Brad, Krystal and their team we have been able to create something truly innovative and unique for our brands. Without question we chose the right partner."
Julien Bouzitat
Chief Marketing & Digital Officer, Amore Pacific Group
"It has been an easy and seamless experience working with the Magnet Beauty Pros and management. They have easily adapted to our brands. They are always eager to learn and accept trainings and feedback with open arms. All of my interactions with the Beauty Pros have been professional and pleasant. We are very happy to have partnered with Magnet."
Brooke Blakeley
Education Manager, Western U.S., Klorane
"Working with Magnet and their Beauty Pros has increased our online sales as well as the user experience on our websites. Their professional and varied backgrounds have been perfect for supporting our retail brands as well as our more specialized brands, and their enthusiasm for learning about our products makes training Beauty Pros easy."
Shirley Tokuda
Education Manager, Retail and Salon, Rene Furterer
"Having Magnet Beauty Pros support our brands has allowed our team to focus on other initiatives in a bigger way. Magnet has been open to our training plan to set up the Beauty Pros for success, and the end result has been a mutually beneficial relationship."
Sharon Boes
Executive Training Director, Avene
"The team at Magnet was amazing to work with. They provided great guidance in setup and troubleshooting while offering timely and efficient customer service."
Mandy
CEO @ Potency710.com
"We have been working with Magnet Beauty for our Luxury Skincare Line. They are very professional and very in tune on what the customer needs. They help to close sales and are very collaborative. The live chat has helped to elevate the consumer experience and provides a high touch service."
Tara Cohen
CEO/Founder @ Neolastin
